Your privacy is fundamental to our service. Learn how we protect, use, and manage your personal information.
Last Updated: July 31, 2025 | Effective Date: April 1, 2025
At ReservdNG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reservation platform and related services.
We collect information you provide directly to us, including:
We collect payment information necessary to process your reservations, including:
Note: We do not store complete payment card information on our servers.
We do not sell your personal information.
We may share your information only in the following circumstances:
We share necessary reservation details with our partner venues to facilitate your bookings, including:
We work with trusted third-party service providers who assist us in operating our platform:
Secure payment processing and fraud prevention
Data storage and platform hosting
Platform performance and user experience analysis
Email delivery
We may disclose your information when required by law or to protect our rights, including:
Your security is our priority.
We implement comprehensive security measures to protect your personal information.
All data transmission is encrypted using industry-standard protocols
Data is stored in secure, access-controlled environments
Continuous monitoring and vulnerability assessments
Strict employee access controls and authentication
Regular privacy and security training for all team members
Comprehensive procedures for security incident management
You have control over your personal information.
Exercise your rights by contacting us at privacy@reservdng.com
Request a copy of your personal information and data portability
Update or correct inaccurate personal information
Request deletion of your personal information (subject to legal requirements)
Limit how we process your personal information
Object to certain types of processing
Withdraw consent for marketing communications
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for international transfers.
Transfers to countries with adequate data protection laws
Contractual protections for data transfers
Partners with recognized privacy certifications
Age Requirement: 18+
ReservdNG is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Your continued use of ReservdNG after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
We aim to respond to all privacy inquiries within 30 days. For urgent matters, please mark your communication as "Urgent Privacy Matter."
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